John Brock

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Viewing 15 posts - 1 through 15 (of 94 total)
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  • April 5, 2024 at 9:48 am in reply to: Framer Ext License Key Invalid #69570
    John Brock
    Keymaster

    I added activations to your key 3df9b23031eca65fe50f3c2d9cb29281

    Please email me directly with any future issues. Your post went to Spam for some reason, but I am always available directly at john@estimatorforsketchup.com

    Thanks!

    June 16, 2023 at 7:36 pm in reply to: Estimator – 2023 sketchup #68675
    John Brock
    Keymaster

    Yes, it is compatible. I will send you an email so we can get you taken care of.
    Thanks!
    John Brock

    May 14, 2023 at 11:02 am in reply to: PDF importer #68573
    John Brock
    Keymaster

    Hi Scott, could you please email me the PDF that is giving you issues? john@estimatorforsketchup.com
    I will see what is going on and report back to you.
    Thanks!
    John Brock

    November 12, 2022 at 1:00 pm in reply to: PDF importer #67321
    John Brock
    Keymaster

    Could you please email us the PDF you are having issues with? We will inspect it and reply back to you.
    Thanks!
    John

    February 5, 2022 at 10:40 am in reply to: Framer- Component @0.0 #62898
    John Brock
    Keymaster

    Hi Maury,
    I have not seen this before and have sent this to our developer for input. I will email you directly to start a dialog there and resolve it.
    Thanks!
    John Brock

    February 1, 2022 at 9:46 pm in reply to: Sketchup Pro 2022 #62799
    John Brock
    Keymaster

    Could you please email me at john@estimatorforsketchup.com? I can use your email to look up your account and add activations. We have no way of knowing when users change computers or update SketchUp, so the new upgrade is triggering a new activation. Email me and I will get you going immediately.
    Thanks!
    John

    February 1, 2022 at 9:46 pm in reply to: Sketchup Pro 2022 #62798
    John Brock
    Keymaster

    Could you please email me at john@estimatorforsketchup.com? I can use your email to look up your account and add activations. We have no way of knowing when users change computers or update SketchUp, so the new upgrade is triggering a new activation. Email me and I will get you going immediately.
    Thanks!
    John

    July 1, 2021 at 10:38 pm in reply to: Does each person that wants to use Issue Tracker have to buy a license? #59731
    John Brock
    Keymaster

    Please email me at john@estimatorforsketchup.com and I will take care of that for you so you can all three use it!
    Thanks,
    John

    May 31, 2021 at 10:36 am in reply to: Attribute does not update #59283
    John Brock
    Keymaster

    Hi Gabriel,
    Could you please send the SketchUp file in question? I will look into to solve your issue. Please email me directly to john@estimatorforsketchup.com You can add any additional info, like which layers are not reporting properly/saving attributes.

    Is the information coming from your Items Database? or being directly entered in the UI. You can answer that in your email.

    Thanks!
    John Brock

    April 28, 2021 at 12:18 pm in reply to: Data Validation Error #58381
    John Brock
    Keymaster

    Are you trying to run the macro on the Cost Code database file, or the Item Code file? It is not programmed to work with the Cost Code file, but rather, just the Item Code file. That could be your issue. Confirm that, and if you have any additional questions, email me directly at the following address:
    john@estimatorforsketchup.com

    -John

    April 13, 2021 at 12:12 pm in reply to: #58107
    John Brock
    Keymaster

    Hi Tim! I am not seeing your question, but rather just the title that you have listed. Please email us directly at john@estimatorforsketchup.com for any questions that you may have.

    Regards,
    John

    March 12, 2021 at 1:00 pm in reply to: PDF importer #57410
    John Brock
    Keymaster

    Hi Jo!

    Thanks for posting your issue and letting us know! Per our email correspondences, we have sent your issue to our developer for him to look at and to help us get a resolution. We have confirmed that your PDF file is not a raster-based image, but is indeed vector based, thus eliminating that concern. As soon as we get a response, we will let you know!

    Sincerely,
    Sonny

    December 31, 2020 at 1:11 pm in reply to: PDF Trial Version #55837
    John Brock
    Keymaster

    Hi Velina,

    Your records show two active licenses. One had 1 of 2 activations and the other had 4 of 4. I added activations to the one showing 4 of 4. Please try again and see if that fixes it.

    Please email me directly with any questions to john@estimatorforsketchup.com

    Regards,

    John G Brock
    Owner
    Estimator For SketchUp

    November 17, 2019 at 7:34 pm in reply to: PDF Importer for Mac? #48613
    John Brock
    Keymaster

    Hello, I certainly hope so. My programmer is working on it but has not given me an if and when date.
    John Brock
    john@estimatorforsketchup.com

    September 9, 2019 at 3:16 pm in reply to: PDF Importor #47734
    John Brock
    Keymaster

    Hello,

    Please email me directly to John@estimatorforsketchup.com and I will add additional activations to your account, no problem, I just need your username or email to locate your account.

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