[John Brock]

Hi Jennie.

I am sending you an email directly so that we may address your issues. Please check your email.
Thanks!
John Brock

[John Brock]

I added activations to your key 3df9b23031eca65fe50f3c2d9cb29281

Please email me directly with any future issues. Your post went to Spam for some reason, but I am always available directly at john@estimatorforsketchup.com

Thanks!

[John Brock]

Yes, it is compatible. I will send you an email so we can get you taken care of.
Thanks!
John Brock

[John Brock]

Hi Scott, could you please email me the PDF that is giving you issues? john@estimatorforsketchup.com
I will see what is going on and report back to you.
Thanks!
John Brock

[John Brock]

Could you please email us the PDF you are having issues with? We will inspect it and reply back to you.
Thanks!
John

[John Brock]

Hi Maury,
I have not seen this before and have sent this to our developer for input. I will email you directly to start a dialog there and resolve it.
Thanks!
John Brock

[John Brock]

Could you please email me at john@estimatorforsketchup.com? I can use your email to look up your account and add activations. We have no way of knowing when users change computers or update SketchUp, so the new upgrade is triggering a new activation. Email me and I will get you going immediately.
Thanks!
John

[John Brock]

Could you please email me at john@estimatorforsketchup.com? I can use your email to look up your account and add activations. We have no way of knowing when users change computers or update SketchUp, so the new upgrade is triggering a new activation. Email me and I will get you going immediately.
Thanks!
John

[John Brock]

Please email me at john@estimatorforsketchup.com and I will take care of that for you so you can all three use it!
Thanks,
John

[John Brock]

Hi Gabriel,
Could you please send the SketchUp file in question? I will look into to solve your issue. Please email me directly to john@estimatorforsketchup.com You can add any additional info, like which layers are not reporting properly/saving attributes.

Is the information coming from your Items Database? or being directly entered in the UI. You can answer that in your email.

Thanks!
John Brock

[John Brock]

Are you trying to run the macro on the Cost Code database file, or the Item Code file? It is not programmed to work with the Cost Code file, but rather, just the Item Code file. That could be your issue. Confirm that, and if you have any additional questions, email me directly at the following address:
john@estimatorforsketchup.com

-John

[John Brock]

Hi Tim! I am not seeing your question, but rather just the title that you have listed. Please email us directly at john@estimatorforsketchup.com for any questions that you may have.

Regards,
John

[John Brock]

Hi Jo!

Thanks for posting your issue and letting us know! Per our email correspondences, we have sent your issue to our developer for him to look at and to help us get a resolution. We have confirmed that your PDF file is not a raster-based image, but is indeed vector based, thus eliminating that concern. As soon as we get a response, we will let you know!

Sincerely,
Sonny

[John Brock]

Hi Velina,

Your records show two active licenses. One had 1 of 2 activations and the other had 4 of 4. I added activations to the one showing 4 of 4. Please try again and see if that fixes it.

Please email me directly with any questions to john@estimatorforsketchup.com

Regards,

John G Brock
Owner
Estimator For SketchUp

[John Brock]

Hello, I certainly hope so. My programmer is working on it but has not given me an if and when date.
John Brock
john@estimatorforsketchup.com

[Author]

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